Privacy Policy

1. Our Privacy Commitment

At bruhitsjustjohn.com (a brand owned and operated by Fern Drip Creative Studio LLC), we are deeply committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you browse our site, purchase physical gear or apparel, or download custom digital sound assets and loops.

2. Information We Collect

To process your requests, complete secure checkouts, and deliver purchase details to you, we collect specific categories of personal information:

• Customer Identity: Fully provided Name, active email coordinates, and contact details.
• Billing & Shipping Coordinates: Delivery destinations (for physical gear, shirts, etc.) and complete billing address.
• Payment Gateway Metadata: Transactions are run direct to Stripe. We ingest tokenized transaction status results but never see or store your raw payment card credentials.
• Technical Device Data: IP address, browser metadata, and essential security cookie values used to persist shopping cart contents.

3. How We Use Your Data

We handle and employ your collected information on clear, lawful grounds to process business transactions:

• To ship physical apparel orders and coordinate accurate delivery tracking.
• To generate and email instant, unique secure download paths for digital sound, stems, or track files.
• To provide dedicated technical assistance when resolving checkout issues or billing anomalies via aloha@bruhitsjustjohn.com.
• To maintain legal and financial audits, tax obligations, and protect our services against bot activity or transaction fraud.

4. Data Protection & Sharing Safeguards

We value your trust. We do not rent, sell, trade, or distribute your private contact info to marketing agencies or secondary lists. Your records are only shared with trusted service operators strictly needed to build your user session:

• Stripe Services: Payment security, tax collection, and tokenized billing flows.
• Shipping Partners: Carriers and local post systems hired to deliver physical items.
• Digital Hosting infrastructure: Encrypted hosting systems that deliver purchased loops and stems securely.

5. Secure Stripe Payments & PCI Compliance

All transitions during the e-commerce payment phase are encrypted via industry-best Secure Sockets Layer (SSL) protocols. Cards are processed via Stripe's highly secure Elements vaulting systems following strict PCI-DSS (Payment Card Industry Data Security Standard) criteria. Our servers never touch or store sensitive CVV digits or raw account codes.

6. Your Global Rights (GDPR & CCPA Friendly)

Whether you live in California, Europe, or anywhere else on the globe, we provide robust data management tools to look after your records. You have full rights to:

• Receive a transparent copy of the database records we hold under your email.
• Request that we rectify typographical spelling mistakes on your shipping coords or email profiles.
• Request that we permanently erase your billing/email details from our contact logs (excluding general tax transaction ledger logs we are forced to keep by tax regulations).
• Opt-out of any system emails or order notifications by filing an express request to aloha@bruhitsjustjohn.com.

7. Cookies Policy

Our site uses essential, non-invasive cookies solely to track state operations like maintaining your active items in the checkout cart, tracking coupon reductions, and preserving login tokens. We do not use third-party track-tracking pixels that spy on your browsing habits elsewhere on the web.